Quality and certification
Quality can be measured. With industry standards and certificates, we ensure maximum transparency. CIBORIUS not only meets the usual security standards, but goes one step further: we make client satisfaction our benchmark. That's why we do not see ourselves merely as a service provider, but as a partner at your side. Through an extensive security analysis, we work with you to find perceived vulnerabilities and create a customised concept for you. Our employees from operations, project management and quality management attend to your wishes from the very beginning – from consultation and preparation to the conception and provision of your security solution. To ensure that everything runs to your satisfaction at all times, we have our processes tested – both internally and externally. This is how we ensure consistent quality and keep improving all the time.
ISO 9001 quality management certification
Our work processes have been optimised with the help of the DIN EN ISO 9001:2015 quality management system. This helps us increase client satisfaction with outstanding performance they can rely on.
Open PDF DEKRA certificate ISO 9001:2015 German
(all CIBORIUS Group companies)
Open PDF DEKRA certificate ISO 9001:2015 English
(all CIBORIUS Group companies)
Eight principles of quality management:
- Customer orientation
- Management accountability
- Stakeholder involvement
- Process-oriented approach
- System-oriented management approach
- Continuous improvement
- Fact-based decision-making
- Supplier relationships for mutual benefit
DIN 77200 certification for security services
The DIN 77200 standard specifies which requirements and standards are essential for the performance of security services. It involves an assessment and optimisation of organisational procedures, human resource management aspects and effective working methods of the company.
DIN 77200 - 2 certification for refugee and asylum facilities as well as refugee accommodation
CIBORIUS secures refugee and asylum facilities as well as refugee accommodation throughout Germany.
Especially in facilities where people of many cultures live together, a reliable and clearly structured organisation of access and security is necessary. All rules in everyday interactions with residents must be clearly defined and communicated. A climate of trust and security must be created.
The staff employed have additional qualifications. For example, knowledge of an additional foreign language relevant to the assignment is important. Furthermore, the staff members have additional qualifications, e.g. as fire protection assistants.
From years of experience, CIBORIUS employees know their responsibilities and master every situation with confidence.
In order to communicate this competence and quality to the outside world, CIBORIUS has had its security services for refugee and asylum facilities certified.
CIBORIUS focuses on quality and assures its partners of competence and customer proximity.
Open PDF DEKRA certificate DIN 77200 German
(all CIBORIUS Group companies)
CIBORIUS has had its emergency call and service control centre (NSL) certified in accordance with the VdS guidelines for security services.
This means that CIBORIUS assumes responsibility for all security services that are necessary for securing protected objects. In order to protect objects optimally and safely, danger messages are transmitted immediately and reliably to the connected agencies (technical service, alarm service and intervention service).
The so-called security chain and its sub-processes are permanently monitored and their functionality is ensured. For each object, an individual security chain is planned according to the existing protection needs. Each individual sub-process is measurable and traceable (reporting). This ensures that everything from alarm triggering and transfer to the security chain to the final reporting functions smoothly and according to plan.
The VdS certificate attests to the optimal security of the protected objects. Thus, the emergency call and service control centre (NSL) remains an important component of the security services offered.
CIBORIUS Security & Service Solutions Stuttgart GmbH is recognised as an intervention agency
The task of intervention centres is to rapidly identify threats, assess them and initiate pre-agreed actions. Modern surveillance technology allows for a precise assessment of the situation.
CIBORIUS Security & Service Solutions Stuttgart GmbH is recognised by the VdS as a certified intervention agency.
ISO 14001 environmental management certification
We have implemented an environmental management system at our companies to improve environmental performance and to meet specified environmental targets. The ISO 14001 standard defines the requirements for this.
Occupational safety certification from the VBG: "AMS – Arbeitsschutz mit System".
"Good occupational safety and health leads to a high quality of work, promotes the productivity, performance and motivation of your employees." (German Social Accident Insurance Institution for the administrative sector (VBG), AMS revised Version 5.0/2018-04).
After the introduction of systematic occupational health and safety ("AMS – Arbeitsschutz mit System") at CIBORIUS Security & Service Solutions Berlin GmbH, an expert auditor from the VBG examined and certified the company, finding that CIBORIUS Security & Service Solutions Berlin GmbH is a safe and healthy workplace that systematically prevents occupational accidents, occupational illnesses and work-related health hazards.
Training company certified by the Chamber of Industry and Commerce (IHK)
CIBORIUS fulfils all the requirements of a certified training company. In-depth skills and sound knowledge are professionally taught at each of our locations. The respective chambers of industry and commerce at each of our locations confirm this with their own certificates.
CIBORIUS makes an important contribution to the future viability of these cities through its active commitment to securing young talent.