Satisfied customers
Dear customers,
We at CIBORIUS and all our employees work every day to fulfill our performance and quality promise in the best possible way. They trust our services, as well as us as a company and as people.
This makes it all the more important for us to be in close contact with you and to attend to your needs with the utmost attention.
Please let us know your suggestions, plans and any complaints you may have. This is the only way we can develop into what we want to be and what you rightly expect from us.
Please contact our Customer portal to.
You are also welcome to leave your suggestions anonymously.
For YOU we are here.
CIBORIUS
Certified quality
Satisfied customers at CIBORIUS: Questions and answers (FAQ)
What role do sustainability and your own quality standards play when it comes to customer satisfaction?
CIBORIUS closely links customer satisfaction with a holistic approach based on quality management and sustainable thinking. Through the continuous optimisation of processes in accordance with ISO 9001 and ISO 14001 and an environmentally conscious corporate philosophy, CIBORIUS strives not only to offer first-class services, but also to promote long-term customer relationships in a sustainable manner.
Which platforms are available to customers for communication and feedback?
CIBORIUS offers various communication channels such as personal meetings, written enquiries and, in particular, a customer portal to ensure comprehensive feedback management. Anonymous feedback options are also offered.
Why is customer feedback so important for CIBORIUS?
Customer feedback is of great importance to CIBORIUS, as it serves as a basis for continuous improvement and meeting customer requirements. Open communication enables customer-orientated further development.