Good business relationships: Friendly reception service from the first impression

Warm guest service and efficient management for a welcoming reception area. Our services create positive encounters and smooth processes.

Reception services of the CIBORIUS Group
Certified quality

Welcoming reception: friendly and competent staff for your reception area

First impressions count. And since the reception area is the figurehead of your company, we place particular emphasis on a friendly and competent appearance from our staff. Of course, you will always be greeted with a smile, but there is much more to the job: our staff, who are trained beyond the industry standard, take care of the telephone and mail services, but can also handle the entire visitor management and the switchboard.

Our employees are the confident face of your company and ensure that your guests feel comfortable from the moment they are welcomed to the moment they say goodbye. Where no personal appearance by reception staff is required, we also use electronic reception solutions, for example for visitor lines, check-in and the creation of visitor badges.

A representative and friendly manner, always in the interests of the customer, is part of our self-image.

At a glance: Our services in the field of reception services

  • Visitor reception and forwarding of guests, customers and employees
  • ID check and ID card creation
  • Internal and external mail distribution
  • Providing information in the building
  • Operation of access control systems
  • Night auditors in the hotel sector
  • Checkroom services
  • Postal and telephone services
  • Parking lot attendant

Excellent service staff: We support you with expertise and confidence

With a smile and expertise

All our employees are helpful, communicative and, while working in your reception area, see themselves as part of your company, which must be represented in the best possible way. In addition to the necessary know-how that we provide them with, including the necessary qualifications, certifications, etc., CIBORIUS receptionists are eager to learn and quickly familiarize themselves with your existing processes.

If specialists with business English, special software knowledge or technical know-how are required, CIBORIUS can of course provide them. Our multilingual specialists are often in demand, especially at admission controls, for mail and telephone services, as well as checkroom services.

Satisfied customers

Video: CIBORIUS reception services – simply explained

Our locations: We are happy to provide reception services at any of your locations

Do you need support? Then contact one of our friendly employees directly…you will also find a CIBORIUS branch near you.

Reception services – FAQ: Frequently asked questions

How can reception services be outsourced effectively?

Careful selection of experienced service providers, clear agreements, regular staff training and close co-operation ensure smooth processes. Cooperation should be based on clear objectives and transparent communication.

How can the reception service strengthen the company image?

Through proactive guest care, flexible response to individual needs, efficient communication and the promotion of a positive corporate climate. The reception service acts as an ambassador for the company and plays a key role in shaping its image.

What services do receptionists offer?

Guest services, telephone reception, administrative tasks, security checks, organisation of events and support with general enquiries. In addition, reception services can also offer customised services depending on the needs of the company.

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