Quarter 1/2024

13. June 2024

CQC update: Development of an advanced analysis tool

An advanced analysis tool is currently being developed for the CIBORIUS Quality Control Centre (CQC). This tool is specially designed to analyse data from the employee assessment app and the property check app and is intended to provide significant support for quality management and strategic decision-making.

Key features of the new tool include the consolidation of data from both apps to provide comprehensive insights into safety performance and operational efficiency. It uses a rating system that assesses the performance of employees and subcontractors based on reliability criteria and customer feedback.

Real-time dashboards provide visualisations of performance trends and enable comparisons between teams and locations. Automated reports that include performance evaluations, security incidents and compliance status can be used for both internal assessments and communication with customers. The use of artificial intelligence (AI) and machine learning makes it possible to recognise patterns, predict trends and generate recommendations for action to improve security services. In addition, AI-supported, property-specific analyses allow detailed assessments for individual locations in order to develop customised security solutions.

The advantages of the new analysis tool are manifold. Managers can make informed decisions based on data, which promotes transparency and accountability. Recognising trends and risks at an early stage enables proactive risk management. Feedback mechanisms improve communication between managers and employees. Automated processes reduce manual effort and optimise security and monitoring processes. Overall, the analysis tool will improve the efficiency and quality of security services at CIBORIUS.

CIBORIUS Integrated Business

Holistic solutions through synergies

 

CIBORIUS Integrated Business (CIB) unites four specialised companies in the Group to form a networked ecosystem that is characterised by professionalism, integrity, reliability, transparency, customer focus and quality awareness.

CIBORIUS Security: Offers comprehensive security solutions, from consulting and concept development to alarm monitoring and the use of state-of-the-art technologies such as AI and robotics.

CIBORIUS Service: Combines traditional facility management with technical building management and social services to offer a complete range of services.

GT.AI: Develops and integrates innovative security technologies such as video surveillance, alarm systems and digital access controls, such as WatchDOME®.

DASM: The German Academy for Safety and Management Training (DASM) offers practical, DEKRA-certified training courses for the qualification of safety and management personnel.

 

Common goal: All four units work closely together to create integrated, cost-effective and sustainable solutions that are tailored to the specific needs of customers.

New customers excerpt

CIBORIUS Security & Service Solutions Stuttgart GmbH:

    • Family benefits office Ludwigsburg
    • Diakonie
    • FlixTrain
    • Randstadt

CIBORIUS Security & Service Solutions Mannheim GmbH:

    • Municipal Hospital Karlsruhe
    • Bundeswehr Service Center | Order expansion
    • REWE Group | Order expansion

CIBORIUS Security & Service Solutions Berlin GmbH:

    • German Pension Insurance
    • Zech Bau SE
    • Boels Rental Germany GmbH
    • Berliner Stadtreinigung | Order extension
    • City of Lübben
    • Volkswagen AG
    • Federal Agency for Real Estate

CIBORIUS Security & Service Solutions Frankfurt am Main GmbH:

    • Evangelical Regional Association | Order expansion
    • Deutsche Bahn
    • State Construction and Real Estate Agency (LBIH), Police Station
    • JOKE Event AG

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